Barbecue hire

Cancellations and Refunds

The Hirer must give notice of cancellation of a booking by email to [email protected] and should ensure they receive acknowledgement from Council staff. Cancellation charges apply as follows subject to the discretion of Itchen Valley Country Park:

Less than 14 days’ notice: 50% charge

Less than 7 days’ notice: Full charge

Itchen Valley Country Park reserves the right to cancel any hire without notice if, due to circumstances outside their control, the premises is unavailable for the hire period. In this event, no hiring fees will be due, but Itchen Valley Country Park and Eastleigh Borough Council shall have no further liability to the Hirer. Any refunds owed due to cancellation will be arranged by Eastleigh Borough Council within two weeks of the cancellation date.

Parking

Car parking charges apply everyday (including Saturdays, Sundays and Bank Holidays). All parking fees go directly to maintaining the park

Opening Times

The gates to the park are closed and locked at 6.00pm from 1 October to 31 March and at 8.30pm from 1 April to 30 September

All vehicles must have left the park by the closing time as the entrance gates are automatically closed and locked until the morning.

Toilet facilities are open between 9am and 4.30pm daily, the Woodland café is open from 10am to 4.30pm daily.

Country Park Contact

If you need to contact Itchen Valley, email [email protected] with your enquiry and provide your contact details and someone will get back to you as soon as they can.

Waste and Recycling

Itchen Valley Country Park has recycling and general waste bins that can be used, any unwanted items must be removed from the site. One refuse sack may be left in the Eurobins next to the main café- refuse sacks are not provided. Itchen Valley encourage, where possible, hirers to use recyclable or compostable materials at the park.

Electricals

Any electrical equipment brought into Itchen Valley must have an up-to-date portable appliance test sticker (PAT) and may be subjected to spot checks by EBC Management.

Music and amplified sound

Music is permitted at a low level so as to not disturb other park users, and management reserve the right to cancel the hire should a request to turn down music be ignored. Music containing swearing and offensive language is not permitted.

Fireworks and paper lanterns

Due to the proximity of Southampton Airport, fireworks and paper lanterns are forbidden anywhere across Itchen Valley Country Park, including the water meadows.

You will need to bring with you:

• Charcoal

• Firelighters (accelerants such as lighter fluid and petrol are NOT allowed)

• Matches or a lighter

• Food and drink

• Plates, glasses and cutlery (biodegradable items are encouraged)

• A bin bag

• You may also bring:

  • One small gazebo (3m x 3m)

  • Camping chairs

  • Small outdoor games